Sitemap - 2021 - The SaaS Baton
"...don't onboard like Intercom" 🙅♀️📝
...don’t move upmarket (just yet) 👀
"...wish we had raised less and later" 💸⏰
(keep) doing things that don't scale 🚀💛
Pricing >>> maximizing revenue 💰
Tackling "shiny-penny" management ✨🤑
Duct tape vs building systems 🧻🧻
Most growing pains have a common ancestor: information compression 🧬
Product reasons ≠ Persona reasons. 🃏 Same same but different.
#21: Mailchimp doesn’t need to be different 🎭
#20: You need a low-anxiety hiring process 🧘♀️☮️
#19: Tying OKRs to customer outcomes 🔗, founders' baggage 🙇, and more
#18: 10 Questions for Teasing Out Market Opportunities 🐀🐰🦌🐘
#17: "No one uses it to start a company" 🗑️🤕📊
#16: The problem with scratching your own itch 🚩👀
#15: What Hiten Shah wishes he did differently 🙅♂️💭
#14: How Typeform revisited their people-first ethos ✍️