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A case for boring (AI) products 🛠️
(Still) solving real problems, a belief that likely kills most startups, and sizing up a B2B opportunity the 3rd time around.
Jun 7
•
Team Relay
3
May 2023
Intercom’s "top to bottom" AI bet 🏊♀️
Making sense of a potentially category-upending trend, segmenting churn based on a product’s vision, and countering the harshness of the fundraising…
May 24
•
Team Relay
3
Board members as BDRs 🤝
A source of substantial enterprise introductions, the gut-feel-to-data-driven path, and relating an emerging market's unique SaaS story.
May 10
•
Team Relay
4
April 2023
Revisiting A/B tests in SaaS 💯
The data blindspots that colour A/B testing for SaaS products, a week of divergent yet focused building, and cracking win-win goals with partners.
Apr 26
6
Unscalable *and* effective ⛰
Why a late-stage founder manually emails every new customer, not outsourcing the finance function for too long, and core open source models.
Apr 12
•
Team Relay
5
March 2023
Your "super-custom TAM" 🪡 🌊 🔮
A reminder on the fast-long-slow ramps of SaaS growth, what makes founders better hiring managers, and shaping a long-run product (platform!).
Mar 29
6
Surviving SVB 😰😕😅
An anxious-moment-by-anxious-moment account of the SVB chaos, being aware of what PLG can’t tell startups, and making recruiting less ambiguous.
Mar 15
5
"No PM, no problem"
A root-and-branch reassessment of product ownership, hiring for agility, and pre-PMF gut checks.
Mar 1
5
February 2023
Naive metrics 📈 😶 ☁️
The maze of reasonable metrics, getting the timing right with your next release, and being more intentional about an early and common startup killer.
Feb 15
5
The "Full Build" startup 🏢🏢🏢
Competing with email clients and spreadsheets, field notes on bringing in first operators, and cake ‘even over’ ice cream.
Feb 1
4
January 2023
SaaS Founders at Work '22 Edition
42 inspiring heuristics and hunches from 194 years of building...
Jan 18
4
Jason Cohen's fulfilment framework 🤸♀️💰💛
A Venn diagram for pursuing meaningful (and sustainable) work, “debugging” goals, and responding to the looming hard times with balance.
Jan 4
4
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