The SaaS Baton

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Intercom’s "top to bottom" AI bet 🏊‍♀️
Making sense of a potentially category-upending trend, segmenting churn based on a product’s vision, and countering the harshness of the fundraising…
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Team Relay
Board members as BDRs 🤝
A source of substantial enterprise introductions, the gut-feel-to-data-driven path, and relating an emerging market's unique SaaS story.
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Team Relay
Revisiting A/B tests in SaaS 💯
The data blindspots that colour A/B testing for SaaS products, a week of divergent yet focused building, and cracking win-win goals with partners.
Unscalable *and* effective ⛰
Why a late-stage founder manually emails every new customer, not outsourcing the finance function for too long, and core open source models.
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Team Relay
Your "super-custom TAM" 🪡 🌊 🔮
A reminder on the fast-long-slow ramps of SaaS growth, what makes founders better hiring managers, and shaping a long-run product (platform!).
Surviving SVB 😰😕😅
An anxious-moment-by-anxious-moment account of the SVB chaos, being aware of what PLG can’t tell startups, and making recruiting less ambiguous.
"No PM, no problem"
A root-and-branch reassessment of product ownership, hiring for agility, and pre-PMF gut checks.
The SaaS Baton
The SaaS Baton
Train your SaaS muscle. Get 3 no-fluff heuristics, mind-expanding points-of-view, and what-I-know-nows from SaaS founders. All handpicked from 150+ sources. With 🖤 from Team Relay.
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Founder Mojo (Josh Ho)
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